Reasons Your Business Should Be Registered with the BBB

How often do you trust companies with your information? Whether in person or online, chances are you’ve given out your email address, phone number, and even social security number. In some cases, you may have even given out your credit card information. Keep on reading to find Reasons Your Business Should Be Registered with the BBB.
What is the Better Business Bureau?
The Better Business Bureau is a nonprofit consumer protection agency that helps solve consumer complaints and blacklists companies that violate the law. It provides education, information, and tools to help consumers make good decisions when dealing with businesses. The bureau has offices located throughout the country. Thousands of local bureaus handle issues ranging from auto repair to debt collection to social relationships...the list goes on!
For a business or individual's BBB file to remain active, it must stay in good standing (meaning no violations for at least 7 years). A company or individual can be excluded by being placed on the BBB Scam List as well as other lists available through the bureau. The BBB also offers mediation for businesses and individuals to resolve complaints, which is becoming very popular.
A member company must agree to be truthful and continue to adhere to the BBB Standards of Business Practice to be considered a member. The standards offer guidelines for areas such as advertising, sales, customer service, and business information. The standards are enforced by the BBB through the use of accreditation detailing requirements for vendors, handling of consumer complaints, and overview of business practices. If a business violates any of the standards, it will be placed on the BBB Scam List.
What if your business is not registered with BBB?
If your business is not registered with the BBB, you deserve to be. Businesses that are registered with the Better Business Bureau (BBB) receive accreditation that reflects their dedication to upholding the highest standards of ethical conduct in their business practices. On a larger scale, this BBB accreditation can give any company a major boost: according to Fortune Magazine, more than 85% of consumers say they’d pay more for products from companies that have earned BBB accreditation.
As a result, getting certified by the BBB can drastically increase profits and bring in new customers who are impressed by your ethical values. But you’re unlikely to be certified by the BBB unless you’ve earned it first, which is where we come in.
30 Reasons Why Your Business Should Be Registered with the BBB!
1. Consumer Trust
The BBB ensures that your business is following a strict code of ethics for the way it interacts with its customers. This makes the BBB's certification assurance a major step towards establishing a solid reputation for honesty and dependability, which in turn is a major factor in attracting new customers.
2. High Visibility
The Better Business Bureau places local businesses with an A+ rating within the public eye, promoting them as a top choice for consumers who want to do business with reputable, professional companies. This type of intense media exposure can make all the difference when it comes to wooing potential new customers and increasing brand awareness in your community.
3. Rapid Recovery
If you’re a victim of unfair or unethical business practices, you can get those issues resolved quickly by filing a complaint with the BBB. The BBB will work with your company and the offending party to determine how to resolve the conflict most fairly and efficiently possible.
4. Access to Relevant Data
As one of the oldest and most prestigious rating organizations for businesses, the BBB collects extensive data on different aspects of your business that could have big impacts on your revenue streams, such as your customer service ratings, complaints and reviews. This information can give you crucial insight into what’s working within your company, what’s not working and how to improve it.
5. Greater Effectiveness
As part of their standards of ethics, the BBB encourages businesses to document how they’re working hard towards their goals and KPIs. This is often a major step toward keeping track of your company’s performance and making sure you’re working as efficiently as possible.
6. Airtight Reputation
The BBB has a history of being one of the few organizations in which unethical businesses will find it extremely difficult to gain a foothold. This is because the BBB enforces strict rules that regulate business practices, assuring companies follow an ethical code and avoid missteps that can lead to jeopardizing their reputation.
7. Improved Employee Morale
When your business is registered with the BBB and continues to earn quality certifications, it shows employees that your company is committed to upholding the highest standards of excellence in every aspect of its operation. This fosters a working environment of trust, integrity and loyalty, which increases overall productivity and helps attract top talent.
8. Constructive Criticism
The BBB acts as an unbiased middleman who looks at both sides of any company’s complaints and works to resolve them in the fairest manner possible. This can have a positive impact on employee morale by fostering an environment of mutual respect between employees and management.
9. Expanded Reach
The BBB provides your business with the potential to reach major new markets. If you want to expand your company’s reach, earning accreditation from the BBB can give you a major boost towards achieving those goals.
10. Greater Opportunities for Growth
Just because your business has already reached an impressive level of success doesn’t mean you can afford to rest on your laurels. An accredited status with the Better Business Bureau can help you achieve new levels of financial growth by attracting new customers who are impressed by the ethical standards of companies with accreditation status.
11. Sustained Quality
Accreditation with the BBB is awarded to companies that consistently adhere to the organization’s rigorous standards in business practice. This is a crucial aspect of attaining long-term success within your company, as it demonstrates you’re committed to keeping an eye on your performance and making adjustments as needed.
12. Enhanced Reputation
The Better Business Bureau strives to be respected by both consumers and businesses alike, which is reflected in its high customer satisfaction rates and high ranking amongst business professionals as one of the most respected organizations in the industry. This reputation is furthered by its efforts toward creating a fair and equitable environment for everyone who either files a complaint or works with the BBB on ethical practices.
13. Sustained Support
Achieving accreditation status with the BBB is the culmination of a lot of hard work and dedication, but it doesn’t mean your job is done. To maintain your status, you need to continue working toward ethical practices to maintain your accreditation status.
14. Avoid Unnecessary Expenses
The BBB makes it easy for business owners who want to register their business with them so they can be accredited and rated by customers, but some businesses choose to avoid that extra step in the hopes of getting away with unethical practices that could result in costly losses.
15. Extra Employee Morale
Employees can feel the effects of unethical business practices if they think their managers are not working to uphold the highest ethical standards. You never know which employees may be connecting the dots and having doubts about your company’s practices, so it’s important to have a company that is committed to ethical standards and values in addition to being efficient and effective.
16. Greater Security for Your Organization
If you are concerned about how secure your organization is, becoming accredited with the Better Business Bureau is a great way to increase security for your business. As mentioned earlier, being a member of the BBB means your company has taken steps to protect itself against unfair business practices, which can help lower the risk of not only security issues that can be detrimental to your company but business-related crimes and accidents that can affect your safety.
17. Better Collaboration with Staff and Customers
When your business is accredited with the Better Business Bureau, you have access to a wide range of resources that can help you improve your business practices and ensure they are in line with the BBB’s strict code of ethics, making it easier for employees to understand your company’s guidelines and proper actions.
18. Improved Reputation in Your Community
As a respected community organization, the BBB provides local businesses with opportunities for local engagement that can encourage trust and goodwill towards their organization amongst their customers and peers in the community.
19. Greater Access to Financial Opportunities
Do you need financing to help your business grow? Many banks require that your business maintain a certain level of BBB accreditation to qualify, but you can also partner with the BBB to secure financial resources.
20. Priority Customer Service
When customers file complaints against accredited businesses, the BBB will work directly with the company to resolve their issues while also giving them priority service during that time, which can lead to happy customers and increased positive word-of-mouth promotion.
21. Accurate Information Distribution
People who search for information about your business on the internet will start by searching for it on Google and other major search engines. When your company is accredited with the BBB, the organization provides you with a free profile page that will show up whenever someone searches for your business.
This is an excellent opportunity to provide customers and employees with accurate information about your company, increasing their confidence in your business practices.
22. Greater Ability to Attract Key Employees
If your company is accredited by the Better Business Bureau, it can help attract and retain key employees who have high standards for ethical practices in their place of work. This can be extremely beneficial to small businesses that have limited budgets for recruitment and retention.
23. Reduced Risk of Fraud
The Better Business Bureau is a recognized authority in the industry, so any fraud that occurs within an accredited organization will also be heavily punished by law enforcement agencies. This increases the likelihood that you will receive a legitimate complaint before it gets to the BBB.
24. Enhanced Reputation with Customers and Employees
Having an accredited business with the Better Business Bureau can help your customers and employees have greater confidence in you and your company, which can lead to more positive word-of-mouth promotion. This can help you improve the quality of your company’s service and products while greatly enhancing customer satisfaction with your company over time.
25. Increased Standing in The Community
When you are accredited by the Better Business Bureau, you have a reputation of being a reputable business that is willing to go above and beyond to provide high-quality products and services, thus increasing your standing in the community.
26. Increased Transparency with Customers and Employees
Achieving BBB accreditation can greatly enhance your company’s transparency with customers and employees about what it stands for and how it operates, which is great for building trust between them and your organization over time. This also provides you with an opportunity to find out how customers feel about your business even before they have the chance to voice their frustrations with it.
27. Enhanced Reputation Across Online Review Sites
People often visit online review sites to warn others from making the same mistakes they did. So, having an accredited business with the Better Business Bureau can help your company’s reputation grow even larger since there will be more positive reviews on review sites.
28. Increased Protection Against Unfair Business Practices
There are many other advantages of having an accredited business with the Better Business Bureau, including increased protection against unfair business practices that can hurt your reputation and disrepute in the community. This is a serious situation for many companies and one that takes time and resources to resolve as soon as it arises, so avoiding it altogether is best.
29. Improved Marketing Efforts
One of the greatest advantages that accreditation with the Better Business Bureau provides is improved marketing efforts when it comes to creating new customers and increasing sales. With a BBB membership, businesses have access to scores of resources that allow them to reach potential customers or clients who are looking for a particular service
30. Enhanced Access to Financial Opportunities
When you are accredited by the Better Business Bureau, it means your business adheres to a high standard of ethics while also providing high-quality products and services across the board. This makes it easier to obtain financing options because it shows potential financiers that you have a plan to achieve success through long-term sustainable growth.
Final Thoughts
The Better Business Bureau is a well-known organization that provides member companies with the opportunity to cultivate their reputation in the community and beyond. The organization has a long history of providing consumers with a single point of contact for reviewing local businesses, resolving customer problems, and making ethical purchasing decisions.
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