Suppose you're looking for more sales to continue scaling your business or need help managing your customer relationships and pipeline. In that case, you may find that hiring an inside sales team is the answer. Hiring an inside sales team can often be a game-changer. This article will discuss the Benefits of Hiring an Inside Sales Team.
Some companies have found that while they were doing great on their own, they suddenly found themselves behind the eight ball of their competition. Inside sales are people who do everything but meet with customers in-person- phone calls, correspondence via e-mail or social media, etc. They're often your company's first point of contact with potential buyers.
Inside salespeople have become a vital part of most companies, including yours. It is because they're incredibly cost-efficient and flexible. The time of phone calls is essential to a company's success, and not having to pay for physical presence allows you to save money on inventory, which saves you money on shipping. It also saves you money because your list isn't tied up with products that can't be sold while waiting in a warehouse for buyers.
The most significant benefit of hiring an inside sales team is highly cost-effective. The amount you pay them to do their job or pay them per hour is far less than what you would pay someone who had to come in and do your sales work physically.
Because inside salespeople work from home and not in a physical office, you can change schedules around to accommodate temporary needs or hire more temporary help if you need it. It also means that you don't have to pay for many unemployed people or don't want to be working when business is slow or when there's no demand for their services.
Inside salespeople can reach a targeted market through webinars, social media, blogs, and other online media. It allows your company to invest its resources in precisely the areas that will reap the most benefits for your company.
Inside salespeople can be sent to places all over the globe, whereas in-house sales staff might not want to go. They don't need a lot of training, so you can train them and send them out right away. It is good for your business because it means the price of new markets is lower- you don't have to spend money on training or building an office in that area.
Because you have a quick turnover rate with inside salespeople. If one is successful in an area, you'll have some extra time before getting another person into the position (which means more profits for you).
It's easier to get inside salespeople to work with customers because it doesn't involve a lot of interaction. If you hire someone new and these two groups don't get along, one of the biggest problems you'll come across is not being able to communicate with your customer base, which is often the primary goal of a sale.
You'll get more employees who want to work for you, which means they won't be as challenging to work with. More people will also want to stay with your company indefinitely because working from home means that your employees can have a better quality of life and can live where they want without being tied to a specific location for their job.
It is especially true in today's economy, where more and more people live in a location that doesn't offer many job opportunities or wants a change of scenery. It also means that your employees don't have to be at an office location (which will save you money on renting or building an office).
Because inside salespeople can work from anywhere and do things like work from cafes and coffee shops, they can be paid less per hour. It is especially true if you use freelance inside salespeople, who aren't going to want benefits or a lot of the other things that full-time employees wish to because they're not looking for a long-term job. They're not going to be around for long (or even at all).
Because inside sales are already in front of customers, they can be trained to sell better and thus are more likely to sell more. They not only sell your products, but they can also help your customers find solutions to their problems with your products. They can also identify what people want to buy and avoid the things that aren't selling well, thus allowing you to close more deals consistently and maximize profits.
You might have a unique way of selling or a specific sales method that you want to try out without spending thousands on advertising or inventory. You can hire an inside sales team to test this out for you in a targeted market and see how well they can sell your product. If they're successful, your investment just paid for itself right there.
Because inside sales mean that you have more customer contact, you can better maintain your reputation. It also means that your company can be better known in the industry, and this improves customer confidence levels because they know your company will be there if they need help or if there are any problems with their order.
Any time you train an employee to do a job for you, there's an opportunity to learn some new skills and potentially become an asset to your company- and inside sales is no different. Your salespeople can then move on to your other departments and ultimately contribute to your company's success.
Inside sales is a global market, meaning that if you have an inside sales team in one location, there are more opportunities for them to work in other places around the world. For example, a hotel chain might want an inside salesperson in every country they operate because every hotel will usually have a headquarters office and an inside salesperson who handles all of their travel arrangements.
Because of less overhead costs and a higher cost per sale, plus things like incremental revenue, inside sales may be able to generate more revenue than your current IT sales team or other methods of doing business- potentially even doubling your profits or more
Sometimes you can make a deal on the spot with an inside salesperson, so you don't have to go through all the hassles of contract signing and other paperwork. It's not always like this, but in some cases, it's possible- which can also save you time and money.
Inside sales teams can be more productive than most sales teams because they're in front of your customers and making the sale. They can also complete orders much quicker, which means that you can increase your operation speed and get more done during a given period.
It's possible that you can control your sales process a lot better by using an inside sales team since they're the ones making the calls and the decisions concerning orders. There's also less chance of them being influenced by others or asking questions that are bad for business, so you can make sure your processes are as effective as possible.
Because inside sales teams are cheaper than an outside company and because they'll know your service and support needs, you can save a lot of money on customer service costs by using them instead of paying for help with end-user issues or training new staff through expensive outsourced support companies.
One of the most critical aspects of inside sales is that it can be used as a phased or step-by-step process. For example, you might use a small group of inside salespeople to begin with and add more as your needs grow. It is a very effective and convenient way to progress your business without taking too much risk.
Inside sales is a great way to create a partnership with your customers and help you to get their business more efficiently by offering them other products when they place their orders. It can also help you do business in many different places around the world simultaneously.
You can also create benefits for your customer's company because inside salespeople can provide them with up-to-the-minute data about what's happening in their industry and information that they might not get elsewhere, which could be crucial to their success.
Inside sales can be much faster than traditional marketing methods because they can directly reach your target market. It can go straight to customers' computers without going through costly channels.
Because inside sales can see what's going on in the customer's company and make requests for changes that are beneficial to them, they can save you time by making those changes without your involvement.
Hiring the right Inside Sales Team is like looking for a needle in a haystack. You have to find the hand while simultaneously dodging the hay. Even if you get lucky, it doesn't typically happen overnight, and many times that needle can cost you more than your original estimate! If you're going to make an aggressive move on hiring an inside sales team or speed up your search because of short-term needs, here are some tips:
1) Make sure they will be able to hit quota. There are a lot of factors that go into chasing down a lead, and one of them is luck. If you're hiring an inside team to replace or supplement an outside group, and they don't hit quota in the first 30 days, you should consider training your existing team or vendors instead who already know your business.
2) Don't hire a sales rep who will only work 5 hours per day. Sales reps that want to be on the phone all day need to be prepared to work at least 12-15 hours per day. If you're unwilling to do that, and it's going to be the case throughout your year with them, your company needs to realign its expectations.
3) Be prepared to invest in ongoing training. No matter how good they are at selling, you need a different team if they can't sell when they're on the phone. If you're afraid that you'll lose out on sales because of this, you probably already know that was true. They probably were an excellent fit for your company when they were outside, but it's just not going to be a good fit anymore.
4) Once you hire that sales rep, make sure they know the job. If they don't want training and aren't willing to put in the effort necessary to be productive, you need to make a move sooner rather than later.
5) Give them at least three months of lead time before it's time to replace them. Training can take anywhere from 4-6 weeks. It would help if you gave them time to get up to speed and make sure you're not cutting them off too early.
6) If you are training, and it's taking longer than a month, they're probably not going to be productive by the time they hit four weeks on the job. By that point, many reps have decided whether or not they can do it, and you need to know where they stand before adding more people into your pipeline.
7) Understand that this is for a yearlong contract. Even if you hear about someone else hiring an inside team, unless that new team is already performing exceptionally well, you should wait for that to pass before making another move.
8) If you can't find an inside sales rep within 45 days, it's probably not worth hiring them. You may have to settle for a telemarketer or a customer service rep. Instead of spending the time and money you could use to get qualified salespeople, and you're just going to end up with the agents already there.
Many companies are moving toward a more diverse workforce, and this shift is also happening in sales. If you're looking to break into the field and haven't received that call yet, remember that there are plenty of learning opportunities on the internet to help you get your foot in the door!
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Written and Published By The Strategic Advisor Board Team
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