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    Effectively Using Google My Business to Help Your Company Grow

    Strategic Advisor Board

    The value of a professional-looking business website is gaining the attention of many entrepreneurs. But with so many design options and features, it can be hard to know what to invest in first. This article will discuss all Effectively Using Google My Business to Help Your Company Grow!

     

    More and more companies are investing in professional-looking websites, but many may not realize the little details of making an excellent first impression. A Google My Business account can be used to raise the quality of the business websites in the area, helping them stand out from the competition. Before getting started, it is important to know how to use a Google My Business account. 

     

    It is best if you have an email address associated with the account. This will allow you to receive emails about changes and new posts for your business. Google My Business includes your business's location, contact information, hours of operation, and other relevant details about your business. A customer who finds you in search results will see your information when they click through on your listing.



    Using Google My Business to Help Your Company Grow

    If you own a small business, the chances are that you're familiar with Google My Business. It's a free tool that many companies use to manage their business information in local search results. But many business owners don't know how to use Google My Business effectively. They might create their account but don't know how to edit their information or manage their profile.

     

    Google My Business lets you update your business's details in search results. It's a great way to ensure that customers have the right contact information and get the right address.

     

    To help you learn more about Google My Business, we've broken down our tips and tricks into several helpful categories. Let's see how it can help your company grow more! Use Your Google My Business Page to Your Advantage

     

    Try to be consistent with the content you publish on your Google My Business page. Consistency gives customers confidence in your business, which is likely why they'll keep returning to you. Keep this in mind even when posting pictures of your products or services -- if you want people to trust you, let them see a steady stream of quality images online.


    Create a Helpful and Useful Page

    One critical aspect of your Google My Business page is likely to be the link in the business listing title in Google Maps. You want this to be interesting enough that people will click it but also informative enough so as not to create confusion as they're attempting to find what you have to offer.


    Stay Active with Reviews

    Reviews are important because they further build customer trust with your company and give other users a reference point for whether or not they'd like your product or service. You can see how many reviews your business has by checking out the Reviews tab on your Google My Business page, and you can reply to these reviews when they are posted.


    Use Google Analytics to Withstand Change

    The more time you put into regularly tracking your performance using Google Analytics, the better, you'll be able to gauge how improvements can be made. Monitoring your marketing efforts will give you essential feedback for improving your reputation with potential customers.


    Be Mindful of Your Listing Packaging

    No matter what business you're in, many others will likely like it near you. This means that when creating the title and description of your page, you need to be aware of the keywords that potential customers are likely to use when searching for something similar to what you have available.


    Improve Your Page's Quality Using Google's Quality Rater

    Google My Business also offers a feature called "Quality Rater," which gives users a way to rate businesses based on the quality of their business listing pages. As mentioned in our blog post above, this is an excellent tool for your company to help improve its business listing page when something isn't quite right.


    Use Google My Business for Mobile

    If you are trying to get customers on the go, check out the mobile-friendly options available through Google My Business. These options allow users to see specific information about your business -- like its hours or address -- directly from their smartphone homepage, which is convenient and helpful.


    Make Contact with Other Users

    Google My Business also offers you a chance to connect with other users in your community who are involved with your industry. This is great for insights into how you can improve the quality of your business listing when you're looking for advice from people who know what they're doing.


    Get the Word Out

    This means being sure to make updates when you open new locations or come up with great new ideas for your business and using it as a guide.


    Leverage Maps

    Google Maps is one of Google's most powerful tools, and if you're looking for a way to expand your business on the web, then Google My Business may be an excellent option for you. If your potential customers are looking for you and would like to learn more about what you have to offer, it's important that whatever information can be found in Google Maps is listed first on your page.


    Improve User Experience

    One of the essential parts of ensuring that all users find what they're looking for when they visit your business page is making sure that the page itself is easy to use. This means being fluid and clear in what information you display about your business for someone to find exactly what they're looking for on the spot. Be sure to look over the tips we've shown above and add them into the mix so you can improve your Google My Business page and start seeing results.


    Manage Your Business

    Remember that every business page on Google My Business is connected to the rest of your organization, so making sure that the right things are done with each page is essential.


    Add Pictures That Lend Value

    When possible, try to include photos in your listing that show off your products or services -- not just images of items for sale. Essential pictures can help potential customers relate to what you're selling and see how it can fit into their lives.


    Make Use of Local SEO

    While Google My Business has many great features, local SEO is one of the best. This type of SEO looks at local businesses within specific regions and gives them priority placement over businesses located elsewhere in areas with more search traffic.


    Don't Forget About the People.

    Google My Business is meant to help people find businesses like yours; keeping them in mind throughout the process will help ensure that everything else you do with your page will be a success. The more useful information you can provide your customers, the better.


    Be Ever Vigilant

    While it's important to use your Google My Business page to expand your business and reach more people, it's also just as important that you stay on top of things when utilizing this powerful tool. This will ensure more successful results for your business and help you get even better results from using it in the future.


    See Analytics

    You can then use the Google Analytics reports to see what else might be going on with your page, including how many people are clicking through to your website when they visit. This is a great way to gain insight into how you can improve your presence on Google My Business.

    After learning about these tips, learn how to get started on your own.



    How to Optimize Google My Business?

    Google My Business helps customers find your place of business online, and it can help you manage your online presence.

     

    If you have a Google My Business account, then optimize your account for the best possible chance of showing up in search results.


    ·       Sign in to Google Business Profile Manager

    On the Google, My Business dashboard, click the Sign in button.

    You'll be prompted to enter your Google username and password. If you don't have a Google account, you'll be prompted to create one before signing in.


    You may also have been automatically signed in when you visited the dashboard. If that happens, click the Sign out button on your dashboard to sign out and proceed with signing in through Google Business Profile Manager instead.


    ·       Add a photo

    To help customers find your listing, add a high-quality photo.

    Click the Add photo icon. Click Choose File to upload an existing image file. Or click Take Photo to take a new picture with your computer's camera. Once you've added your image, click Save Changes at the bottom of the page. Your My Business page will refresh and display your newly uploaded photo.


    ·       Add your location and contact information.

    In the Edit, Your Page section, enter your business information. Make sure to fill out all of the fields on this page. Please Note: Google may filter location names and street addresses at some point in the future. Make sure to list all of your locations and your nearest or main branch, or call numbers if applicable.


    Enter information about your business in the Contact section. If it isn't necessary to enter any contact information, please skip this step. If you have multiple locations and phone numbers, you may want to choose a style to display them. Select the Style option on the left side of the page and click on the Add new Style button next to the location.


    ·       Enter your business hours

    Select your business time zone in the Go to calendar section and enter the opening and closing time, either in military or standard time.


    ·       Add a link to your website.

    In the link to your website section, add a link to your website address (even if it's just a placeholder page).


    ·       Adjust the business information interface

    Choose Options from the dropdown, and then select Customize settings. This will bring you to a customizer interface where you can change your settings and branding on your profile.


    ·       Become verified

    Local businesses need to have a verified listing on Google to show customers that they're a real business and a place that customers can trust when visiting for their products or services.



    How Google My Business to Help Your Company Grow?

    What are some of the benefits you can enjoy by creating your Google My Business account?


    1. Start Now. There are no setup fees and monthly fees because the website is free. Plus, there aren't any hidden 3rd party costs involved either. 
    2. Increased Traffic: Google My Business is currently the number one search result when customers type in "business" or "small business" in their area or are searching for a specific business type such as Beauty Salon or Automotive Repair Shop.
    3. Better Customer Experience: Searching for a business can be frustrating, especially if you don't know the company's name or what exactly you're looking for. Your website can help guide the customer to your business since Google My Business provides customers with detailed information such as hours of operation, contact information, picture(s), and more.
    4. Drive More Sales: Since your business profile is searchable on Google's local search feature, customers may find you and be ready to purchase from you when they search with Google.
    5. Multiple Locations: If you have more than one location, you can publish your business profile on the different websites that support Google My Business. For example, if you have a salon in two different cities, you can add your Salon information on your home page and business profile at the main location. Since each location is searchable, a customer may search for your business in multiple areas.



    Final Words

    Google's My Business is a powerful tool for any business owner to gain more exposure for their business and improve their online presence. By completing your Google My Business listing, you can provide more information to customers searching for your business on Google, leading to more sales and increased customer traffic.


    Do you feel like you are struggling with putting "strategy" and "business growth concepts" in place that make a difference? Doing it all is overwhelming! Let’s have a honest discussion about your business and see if the Power of 10 can help you. Click “HERE” to have a great conversation with our team today.


    Written and Published By The Strategic Advisor Board Team
    C. 2017-2021 Strategic Advisor Board / M&C All Rights Reserved

    www.strategicadvisorboard.com
     / info@strategicadvisorboard.com

    January 30, 2025
    In today’s fast-paced digital economy, search engine marketing (SEM) is an indispensable tool for businesses aiming to drive traffic, generate leads, and boost conversions. A key component of SEM is crafting ads that attract clicks, but the journey doesn’t end there. Once users click on your ad, the real challenge of converting that interest into action begins.  A landing page is the destination that users are directed to after clicking on an ad. Unlike a homepage that offers general information about a business, a landing page focuses on a single offer or call-to-action. But for a landing page to increase conversion rates, it must provide an experience that aligns with the promise made in your ad.
    By Jason Miller January 14, 2025
    In the complex realm of modern business, there exists a perpetual balancing act a delicate equilibrium between profit, ethics, and social responsibility. It is a realm where financial success meets moral compass, and where the pursuit of self-interest converges with the greater good of society. This article embarks on a journey to unravel this intricate interplay and explore how businesses navigate the sometimes-turbulent waters where profit motives, ethical considerations, and social responsibility converge. At its core, the balancing act we explore here is about harmonizing two seemingly contradictory forces: the relentless drive to maximize profits, often seen as the lifeblood of any enterprise, and the ethical and social responsibilities that guide businesses toward a more sustainable and compassionate path. It is about understanding that success in the modern business world is no longer solely defined by financial gains but also by the positive impact a company has on its stakeholders and the broader community. In a world where consumers, investors, and employees increasingly demand more than just profits from corporations, understanding and mastering this balancing act has never been more critical. So, join us on this enlightening journey as we dissect the intricate dance between profit, ethics, and social responsibility, and uncover the blueprint for creating a business world that thrives while making a meaningful difference. Profit vs. Ethics At the heart of the balancing act in business lies the tension between the pursuit of profit and the imperative of ethical considerations. This tension has been a hallmark of the business world for centuries, and it continues to shape the decisions and actions of organizations large and small. The Pursuit of Profit Profit is often viewed as the primary goal of business. It's the financial engine that drives growth, innovation, and sustainability. Businesses exist to generate revenue and provide returns to shareholders, and this drive for profit can sometimes lead to a singular focus on the bottom line. Ethical Dilemmas in Business Yet, the pursuit of profit is not without its ethical challenges. Businesses frequently face dilemmas that force them to consider the moral implications of their actions. These dilemmas may include issues such as: Labor Practices: Decisions related to fair wages, working conditions, and employee rights can test a company's commitment to ethics when they intersect with profit considerations. Environmental Impact: Balancing profit with environmental responsibility is a common challenge. Companies must decide how to manage their ecological footprint while remaining economically viable. Consumer Welfare: Ethical questions arise when it comes to product safety, marketing practices, and fair pricing. Companies must weigh these considerations against profit margins. Balancing Profit and Ethical Considerations The key to success in navigating the profit vs. ethics conundrum lies in finding a balance. Businesses that excel in this area recognize that profitability and ethics are not mutually exclusive. Instead, they understand that ethical behavior can lead to long-term profitability by fostering trust, enhancing reputation, and attracting socially conscious customers and investors. Social responsibility in business In today's interconnected world, businesses are increasingly expected to operate with a sense of social responsibility. This concept, often referred to as Corporate Social Responsibility (CSR), transcends the traditional profit motive and emphasizes a company's obligations to the broader society in which it operates. Understanding Corporate Social Responsibility (CSR) Corporate Social Responsibility (CSR) is a voluntary commitment by businesses to act ethically and contribute positively to society beyond their primary profit-making objectives. It encompasses a wide range of activities and initiatives aimed at addressing social, environmental, and ethical issues. Key aspects of CSR include: Environmental Stewardship : Implementing sustainable practices to reduce carbon footprints, conserve resources, and minimize environmental impact. Community Engagement : Engaging with local communities and supporting social initiatives, such as education, healthcare, and infrastructure development. Ethical Governance : Ensuring transparency, accountability, and ethical behavior within the organization, including fair treatment of employees and ethical supply chain practices. Philanthropy : Donating a portion of profits to charitable causes or organizations, either through financial contributions or in-kind support. Impactful CSR Initiatives Businesses engaging in CSR initiatives can create a positive impact in various ways: Enhanced Reputation : Demonstrating a commitment to social responsibility can enhance a company's reputation, fostering trust among consumers, investors, and stakeholders. Attracting Talent: Companies known for their social responsibility tend to attract top talent who are passionate about working for organizations aligned with their values. Competitive Advantage : CSR initiatives can be a source of competitive advantage, as socially conscious consumers increasingly prefer brands that align with their values. Risk Mitigation : Ethical behavior and responsible practices can help mitigate legal, regulatory, and reputational risks. Integrating Social Responsibility into Business Mod els Successful CSR initiatives are not mere add-ons; they are integrated into the core business strategy. Companies that excel in social responsibility go beyond one-off philanthropic gestures. They embed ethical and sustainable practices into their operations, products, and services. Challenges and Ethical Considerations As businesses strive to balance profit, ethics, and social responsibility, they encounter a spectrum of challenges and ethical dilemmas that demand thoughtful navigation. These challenges underscore the complexity of the balancing act and the need for conscious decision-making. Ethical Challenges in Pursuit of Profit Short-Term vs. Long-Term Gains : One of the fundamental ethical dilemmas is the trade-off between short-term financial gains and long-term sustainability. Businesses may be tempted to prioritize immediate profits, potentially at the expense of long-term environmental, social, or ethical consequences. Cost-Cutting vs. Fair Labor Practices: Striking a balance between cost-cutting measures and maintaining fair labor practices can be challenging. Ethical concerns arise when businesses seek to reduce labor costs through practices that compromise worker rights and well-being. Transparency and Accountability : Ensuring transparency in financial reporting, supply chain practices, and corporate governance is an ethical imperative. Businesses must grapple with the ethical dilemma of balancing the need for transparency with protecting proprietary information. Balancing Short-Term Gains with Long-Term Sustainability The tension between short-term gains and long-term sustainability is a recurring challenge. Ethical businesses recognize that prioritizing sustainability, even if it involves initial costs, can yield long-term benefits. However, the pressure to deliver immediate financial results can create ethical conflicts. Reputation Management and Ethical Crises Maintaining a strong ethical reputation is vital, but businesses can face ethical crises that tarnish their image. Ethical considerations must guide crisis management strategies to regain trust and credibility. Complexity of Supply Chains Global supply chains often involve multiple stakeholders and regions with varying ethical standards. Businesses must grapple with the challenge of ensuring ethical practices throughout their supply chains, addressing issues like child labor and environmental degradation. Ethical Decision-Making At the core of these challenges is the need for ethical decision-making. Businesses must establish clear ethical guidelines, codes of conduct, and decision frameworks to navigate complex situations where profit and social responsibility intersect. Striking the right balance between profit, ethics, and social responsibility requires vigilance, commitment, and a long-term perspective. It demands that businesses prioritize ethical considerations not as an afterthought but as a core element of their business strategies. The following sections will delve into successful case studies and emerging trends that showcase how businesses can overcome these challenges while upholding their ethical responsibilities. Future trends The landscape of business ethics and social responsibility is continually evolving, shaped by changing societal values, technological advancements, and global challenges. To stay ahead in this dynamic environment, businesses must anticipate and adapt to emerging trends. Here are some future trends that will influence the way companies balance profit, ethics, and social responsibility: Evolving Business Paradigms Purpose-Driven Business: The trend toward purpose-driven businesses is expected to intensify. Companies that prioritize a clear sense of purpose beyond profit will resonate more with socially conscious consumers and investors. Stakeholder Capitalism : Businesses will increasingly adopt a stakeholder-centric approach, recognizing that they have responsibilities not only to shareholders but also to employees, customers, communities, and the environment. The Role of Technology and Globalization Ethical Tech : The technology sector will face increased scrutiny regarding ethical considerations, data privacy, and the responsible use of artificial intelligence. Ethical tech practices will become a competitive advantage. Supply Chain Transparency : Advancements in blockchain technology will enhance supply chain transparency, enabling consumers to trace the origin and ethical practices associated with products. Emerging Trends in Social Responsibility Environmental Sustainability : Climate change mitigation and environmental sustainability will remain at the forefront of social responsibility. Companies will be expected to set ambitious sustainability goals and reduce their carbon footprint. Diversity, Equity, and Inclusion: Companies will continue to prioritize diversity, equity, and inclusion in the workplace, with a focus on closing gender and racial gaps in leadership positions. Social Impact Investment: Social impact investing, where investors seek both financial returns and positive social or environmental impacts, will gain momentum, influencing corporate decision-making. Ethical Supply Chains Circular Economy: The transition to a circular economy, where resources are reused and recycled, will become a standard practice for businesses seeking to reduce waste and environmental impact. Ethical Marketing and Transparency Authentic Branding : Authenticity in marketing will be crucial. Consumers will demand transparency and honesty in advertising and branding efforts. Sustainable Packaging: Ethical packaging choices, including recyclable and biodegradable materials, will become more prevalent as consumers prioritize environmentally friendly options. Regulatory Changes Tightening Regulations: Governments and regulatory bodies are expected to introduce more stringent regulations related to ethical business practices, requiring greater compliance and transparency. Employee Well-Being Work-Life Balance : Companies will prioritize employee well-being, offering flexible work arrangements and mental health support to address work-related stress and burnout. Adapting to these trends will be essential for businesses aiming to thrive in an increasingly conscious and interconnected world. By embracing these shifts and integrating ethics and social responsibility into their core strategies, companies can not only navigate the evolving landscape successfully but also contribute to a more sustainable and responsible global business ecosystem. Conclusion In the intricate dance between profit, ethics, and social responsibility, businesses find themselves at a pivotal crossroads. The challenges are abundant, the dilemmas are complex, but the imperatives are clear. This exploration has illuminated the fact that the pursuit of profit does not have to come at the cost of ethics or social responsibility. In fact, businesses that strike a harmonious balance between these elements can thrive in a rapidly changing world where consumers, investors, and stakeholders demand more than mere financial returns. The future of business lies in embracing emerging trends that underscore the significance of ethical behavior, social impact, and sustainability. Purpose-driven businesses, stakeholder-centric models, and the responsible use of technology are set to redefine success. Ethical considerations, from diversity and inclusion to supply chain transparency and environmental sustainability, will shape corporate strategies and decisions. As the world becomes more interconnected and information flows more freely, authenticity, transparency, and accountability will be non-negotiable. Are you ready to navigate the complex interplay of profit, ethics, and social responsibility in your business? Contact Strategic Advisor Board today to align your business strategies with ethical practices and social responsibility, ensuring a sustainable and successful future in the modern business landscape. Let's make a meaningful impact together! This article was brought to you by: Jason Miller, AKA Jason "The Bull" Miller, Founder/CEO and Senior Global Managing Partner of the Strategic Advisor Board - What has your business done for YOU today? The Strategic Advisor Board is designed to help you get over, around or through so you can reach your next goal. That is what we were built for and we are really good. Just reach out and touch us here to setup a call and have a quick conversation with our team today. Written and Published By The Strategic Advisor Board Team C. 2017-2023 Strategic Advisor Board / M&C All Rights Reserved
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For example, smart chatbots can manage reservations and FAQs, allowing human staff to focus on more value-added, face-to-face services. Going further, AI-powered virtual assistants can interactively engage with you in real time. It answers complex questions, makes menu recommendations, and processes efficiently without human intervention. Also, AI tools analyze feedback and social media for sentiment. These reports allow restaurants to quickly address complaints and leverage positive feedback to their advantage. This gives rise to a comprehensive approach to being more responsible, effective, and customer-oriented when it comes to the dining experience. Operational Efficiency Through AI In today's restaurant management, innovation is thriving thanks to AI. It ensures proper staffing by predicting the busiest periods of the day. It adjusts its schedule so there will be excellent service at peak times minimizing labor costs during slow times. Inventory management has improved as AI enhances the forecast of its needs based on past data and trends. This greatly reduces food wastage and assures the availability of popular items. Moreover, AI further monitors equipment performance and predicts when maintenance should be performed. This prevents service disruptions and ensures a smooth flow of operations. The proactive approach of AI allows restaurants to deliver constant quality service without experiencing sudden system downtime, further enhancing the reliability and experience of dining out. AI-Enhanced Customer Feedback Mechanisms AI is changing the way restaurants handle guest feedback and improve their service. AI tools automate real-time feedback, collecting, capturing, and analyzing it instantly. This allows restaurants to take immediate action on issues and often prevent them before a customer leaves. Beyond this, AI can automatically analyze online reviews for important insights into customer satisfaction and where improvements need to be made. Moreover, AI systems handle follow-up communications, personalized responses, and reinforcement of positive experiences that assure you your opinions mean something. This approach not only builds loyalty but also encourages you to return, knowing your feedback will be valued. Seamless Integration and Strategic Benefits of AI The real power of AI in restaurant customer service lies in its seamless integration across all touchpoints. AI improves the customer experience through immediate responses and personalized engagement, freeing the staff from personal attention to detail that will make experiences memorable. It drives operational excellence by predicting customer trends. It operates effective inventory management and schedules staff appropriately to match demand in real time for seamless service and consistent levels of customer satisfaction. In addition, AI can analyze large volumes of customer data and provide restaurants with meaningful insights to tailor their offerings and promotions more effectively. Integration not only enhances operational efficiency but also supports business growth, ensuring that the dining experience remains enjoyable and well-managed. Comparison: Traditional vs. AI-Powered Restaurant Service To better understand the impact of AI on restaurant customer service, let's compare traditional approaches with AI-powered solutions:
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